Privacy Policy

At Digital Escapes ("we,“ “our,“ “us“), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or use our digital marketing services tailored for the hospitality industry, including hotels and villas. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:

We may collect personal details such as your name, email address, phone number, and business-related information when you contact us, request our services, or subscribe to updates.

Business Information:

To provide customized marketing solutions, we may collect information about your property (e.g., hotel or villa), such as its name, location, booking platforms, and marketing goals.

Usage Data:

We automatically gather technical data about your interactions with our website, including your IP address, browser type, device information, and pages visited.

Cookies and Tracking Technologies:

We use cookies and similar technologies to analyze website usage and improve your experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

• Provide tailored digital marketing solutions for your property.
• Improve and maintain our website and services.
• Communicate with you about service updates, offers, or inquiries.
• Optimize your online presence and performance across platforms.
• Ensure the security and integrity of our website and services.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: With trusted vendors and partners who assist in delivering our services (e.g., booking platform integration or advertising services).
• Legal Compliance: To comply with legal obligations, enforce our terms, or protect rights and safety.
• Business Transfers: In connection with mergers, acquisitions, or other corporate changes.

4. Data Security

We implement industry-standard measures to protect your personal and business information. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and update your personal information.
• Request deletion of your data, subject to legal exceptions.
• Opt out of marketing communications.

To exercise these rights, please contact us at [clients@digitalescapeslk.com].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any information.

7. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have done so, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated“ date. We encourage you to review this page regularly.